Refund policy

We have a 10-day return policy, which means you have 10 days after starting your subscription to request a return. 

To start a return, you can contact us at support@feedpattern.com

If your return is accepted, we’ll stop all feed work and ensure your feed is returned to the condition before our work started. 

You can always contact us for any return questions at support@feedpattern.com.


Damages and issues
In no event shall Provider, its employees, consultants, officers, directors, members, and/or agents be liable for any loss, direct or consequential damage, cost, expense, claim, or other liability of any kind whatsoever (including, without limitation, lost profits, lost revenue, and/or attorney fees), whether caused by, arising out of, resulting from, or occurring in whole or in part due to some negligent act of Provider. In no event shall Provider’s total cumulative liability (including, without limitation attorney’s fees) for any claims in connection with this service and/or the Contract Documents exceed the Charges paid to Provider for or otherwise in connection with the Services.


Exchanges
There are no exchanges offered


European Union 14 day cooling off period
Notwithstanding the above, if the Company utilizing the Services is domiciled in the European Union, they have the right to cancel or return your order within 14 days, for any reason and without a justification. You’ll need the receipt or proof of purchase.


Refunds
We will notify you, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at support@feedpattern.com.